User Testing with People with Disabilities
All our courses are run online on Microsoft Teams or Zoom. This course can be customised to your organisation. See our trainee testimonials.
Overview
| Length: | One day |
| Aimed at: | Testers, User Researchers, UX |
Outline
These one day will teach you how to conduct user testing with people with disabilities using assistive technologies.
It is important that you include people with disabilities in your user testing – up to 20% of the population has some kind of disability. This course covers how user testing with people with disabilities is different to testing with “normies” (normal people), and it also includes how to communicate with people with disabilities.
The following process will be covered in detail:
- Organise sessions: recruitment, timelines, consent forms, location, assistive technology, recording, compensation
- Prepare script: develop tasks, test script, test accounts and permissions
- Conduct sessions: introductions, consent forms, recording, asking questions, helping at a stop point, debriefing
- Conduct feedback: create survey, gather quotes, discuss assistive technology
- Analyse results: review recordings, how to organise data
Handouts
Each participant will receive a copy of the training slides and:
- Sample Consent and recording form template
- Sample User Testing Report
- Sample User Testing Feedback Questionnaire
Participants will also receive six months’ access to OzWiki.
What you should bring
Laptop
Pre-requisites
No requirements, although attendees should be familiar with accessibility and WCAG.