Testimonials
AccessibilityOz is one of the most experienced accessibility specialists in the United States and Australia. View our:
- testimonials from project clients in Australia
- testimonials from project clients in the US
- testimonials from trainees
- comments from our training feedback forms
Testimonials from project clients
Australia
nbnco Limited
I highly recommend Accessibility Oz for any organization seeking expert accessibility services. They are exceptionally professional, consistently demonstrating a deep understanding of accessibility standards and best practices. Their team is not only friendly and easy to work with, but also incredibly thorough, leaving no detail unchecked in their audits and recommendations. What truly sets Accessibility Oz apart is their passion for creating inclusive digital experiences. Their commitment to accessibility is evident in every interaction, and they go above and beyond to ensure that their clients are empowered with the knowledge and tools to make meaningful improvements.
Working with Accessibility Oz has been a seamless and a very rewarding experience, and I would gladly collaborate with them again.
Solai Adaikalavan – Portfolio Product Owner, Digital
Consumer Affairs Victoria
We engaged AccessibilityOz to provide a Level AA accessibility audit of the Consumer Affairs Victoria (CAV) mobile website. We were glad we did. More than one in four of our website visits is via a mobile device, so we knew it was essential we make it work accessibly for all users.
Once we received the report, we were impressed with its detail and user-friendliness. AccessibilityOz created the report’s content in a way that developers, communications staff and ‘non-web people’ alike can understand and action.
We also appreciated AccessibilityOz’s willingness to utilise other material, such as the groundbreaking BBC Mobile Accessibility Guidelines, to go beyond simply auditing against and explaining the WCAG 2.0 guidelines.
Gian, Alison, and the rest of AccessibilityOz team are a pleasure to work with. Their knowledge, experience and techniques –- not to mention their passion for web accessibility –- stand them as the best in the field. If you’re serious about making your website, app or documents accessible to everyone, AccessibilityOz is your go to agency.
Daniel Craddock – Acting Senior Advisor Digital Strategy and Engagement, Department of Justice
Read the project description on how we made Consumer Affairs Victoria documents accessible.
The University of Sydney
In 2017, AccessibilityOz was hired to provide several days of WCAG 2.0 training for content authors and web developers. The training was engaging and informative, and our staff responded very enthusiastically. The training team’s knowledge of WCAG requirements was encyclopaedic, and the training used real-world examples and hands-on exercises to keep attendees on track. The provision of additional resources and tools, such as the OzWiki (library of digital accessibility resources), has been of ongoing value.
Managing digital accessibility in a large university is complex undertaking, which is why, in 2017, ICT also began using AccessibilityOz’s OzART to monitor and report on the accessibility of both public-facing and internal websites. OzART is a fantastic tool for identifying accessibility issues online and simplifies more effective collaboration with web teams. AccessibilityOz’s impressive array of services assists organisations in achieving their digital accessibility inclusion goals.
Jason Markou – Digital Accessibility Lead
United States
Disability Rights Texas
After carefully reviewing several proposals from different companies to develop a new accessible and mobile responsive website for our organization, we selected AccessibilityOz to take on the task because of their unparalleled expertise and reasonable pricing structure. As a disability rights agency, website accessibility was our number one priority. AO exceeded our expectations, both in the process and final product. Sheryl managed the project with skill and grace, keeping things moving along on schedule and regularly communicating on status. Matt was amazing to work with – his command of WordPress and plug-in options is impressive, and he was responsive and solution-oriented throughout the development phase, in the days after going live, and even now as we utilize him for help desk hours and adding additional functionality. Sam helped in the content transfer – no small task – and did a tremendous job understanding my direction on where and how we wanted items on the new site.
All in all, we are very pleased with our new website and still enjoy excellent customer service from AccessibilityOz.
Edie Surtees – Communications Director
Read the project description on creating an accessible Disability Rights Texas.
Testimonials from trainees
As Technical Lead for a company that prides itself on producing accessible, easy-to-use and high-quality websites, I jumped at the opportunity to have Gian teach our staff the finer points of meeting WCAG guidelines. Initially, I wasn’t sure how much the team would get out of the training because as a general rule we make a point of being versed in the requirements of accessibility, even though up until now there has never been any real specific requirement (or request) to do so. However, I was pleasantly surprised.
Gian’s training was first-rate, easy to understand and very informative and pertinent. She uses specific code examples to keep the information relevant to practical development, rather than talk about things at a high-level and lose the engagement of the developers involved. As an experienced developer of 12 years who makes a point of focussing on accessibility and usability, even I managed to learn a lot, a testament to Gian’s knowledge of the subject and the fact that you really do never stop learning.
I would strongly recommend all developers, experienced or not, partake in the training Gian provides, because not only will it help to formalise and structure the information that they already know, it will help them to build better quality websites and they’ll probably also find (as I did) that they don’t really know as much as they think they do.
Christian Brenner – Technical Lead, NOW media
I would like to thank you for running Accessibility Week. Before I attended, I was wondering if accessibility was just a bunch of hoo haa – a chance for organisations to make more money? I believed that it created a lot of work with little returns.
But as I sat and listened, I realised that I was sadly mistaken. I came to realise the importance of accessibility. Additionally, I also found out that the work that needed to be done wasn’t massive. Just small simple steps taken in creating the document would greatly improve the accessibility and usability of the documents.
Thank you for opening my eyes and helping me to understand the importance of accessibility.
Dave Chia – Owlnet Coordinator (Web Services Section) – Department of Broadband, Communications and the Digital Economy
I recently attended a workshop on Mobile Web accessibility testing presented by Gian. It’s difficult to find good documentation and direction on mobile web, but Gian put forth some great techniques, boundaries, and pitfalls to look for. I recommend this workshop to anyone looking for a more in-depth look at Mobile Web accessibility – you’ll walk away with some new tools in your personal toolbox.
Karen Herr – UnitedHealth Group – Optum Tech
AccessibilityOz was hired to provide several days of WCAG 2.0 training for content authors and web developers. The training was engaging and informative, and our staff responded very enthusiastically. The training team’s knowledge of WCAG requirements was encyclopaedic, and the training used real-world examples and hands-on exercises to keep attendees on track. The provision of additional resources and tools, such as the OzWiki (library of digital accessibility resources), has been of ongoing value
Jason Markou – Digital Accessibility Lead
Comments from our feedback forms
“Very useful. I feel with this new knowledge that now I can help empower the community I work for through accessibility.”
“Gian is the kind of ‘we’re all in this together’ expert who readily acknowledges and thanks attendees for helpful input and questions. She is attentive to comments, responds to questions, and generally makes everyone feel at ease.”
“This workshop is very well put together with lots to take away and I would highly recommend for all digital developers not only those focussed on mobile.”
“Bring back year after year. Wonderful training.”
“It really made me realise how important accessibility training is as I felt empathy towards people with disabilities. It was a bit emotional at times!”
“Gian obviously has a huge amount of experience, and she uses so many real-world examples successfully.”
“I walked away feeling like creating accessible documents, web pages, and communications is easy to do as a common practice, that I can implement from here on out.”
“Gian was a great teacher. She not only had the knowledge but was very conscientious of the audience, if we were understood or were behind.”
“The presenter’s knowledge, passion, and presentation skills were inspiring.”
“I wish this session would have been longer. The speaker was amazing and the topic extremely compelling.”
“The construction of the material around the webpage uses, rather than going by the guideline order, helped give the techniques context and application… making them easier (hopefully) to remember.”
“Even though the trainer is not a developer, she was still very knowledgeable on the theory behind why certain things in JavaScript had to be done for accessibility purposes.”
“I would say I am quite comfortable with HTML, however, as I discovered in training, there are actually a lot of elements that I have not used before or even knew about.”
“Alt text for images – I had no idea that even existed, also the heading styles, making borders around text to make them look like text boxes, all of it!”